Q. I have more than one CD Drive. Why can't I get to the main menu?

A. Please make sure that the CD is in the drive identified by the lowest drive letter on your system. For example: If you have both a DVD-ROM drive and a CD-ROM Drive in your computer system and the DVD's Drive Letter is E: and the CD-ROM's Drive Letter is F: you would need to place the SourceAbility^TM CD in the DVD-ROM Drive because it has the lowest letter on your system. To find out which drive has the lowest letter, Go to Start/Programs/Windows Explorer (or hit the Windows Key + E on your keyboard to open Windows Explorer). A list of your drives and their system identifier letter appears in the leftmost window.

Q. Why does Acrobat Reader take over when I choose a PDF file?

A. These files are designed to be viewed within Adobe Acrobat Reader. This software allows us to present these documents to you in such a way that they can be printed exactly as intended. For more information on Acrobat Reader and its features, visit Adobe's Website.

Q. Why are the documents presented in different formats?

A. The text documents are provided in case you are unable to use Acrobat reader. The HTML documents are provided for viewing in your Internet Browser. The PDF documents are for reading and printing using Acrobat Reader.

Q. What are the minimum system requirements to run this CD?

A. MINIMUM REQUIREMENTS:
- Computer Processor: Pentium 133 equivalent or higher
- OS: Microsoft Windows 95 OSR 2.0, Windows 98 SE, Windows ME, Windows NT 4.0 w/ Service Pack 5, Windows 2000, or Windows XP
- Memory: 64 MB of RAM
- Harddrive space: 24-111MB free space
- Display Monitor running at 640x480 x 256 colors
- CD-ROM Drive
- Mouse (recommended)
- Modem or Internet connection

Q. How can I contact Tech Support for help in using this CD?

A. Send e-mail to us at cdhelp@sourceability.org.

TECH SUPPORT INFORMATION

For tech support with this CD send e-mail to cdhelp@sourceability.org